MEDICAL SOCIAL SERVICES
About
The Medical Social Work (MSW) department is an integral part of healthcare organizations and is responsible for addressing the psychosocial needs of patients and their families. Medical social workers are trained professionals who provide counseling and support to patients, their families, and caregivers. They work in collaboration with other healthcare professionals, including physicians, nurses, and therapists, to develop holistic treatment plans for patients. Medical social workers arrange for resources and financial support to meet patients' needs, making referrals to community resources and support groups, advocating for patients' rights, and providing crisis intervention and grief counseling services. They support patients throughout the healthcare system and work to ensure that patients receive the comprehensive care they need to achieve optimal health outcomes.
The services provided by the department include:
- Advocacy & networking.
- Patient assessment and slotting for different welfare schemes for financial assistance.
- Mediating between patients & doctors.
- Counselling & handholding the patients in their treatment process.
- Counselling for safe blood & blood components donation.
- CSR activities and outreach to strengthen existing funds and donation in kind.
- Counselling of terminally ill patients and Zoom-based Teleconsultation.
- Recreational activities of pediatric patients with help from local bodies.
Research & Educational Activities:
The department supports research and educational activities for the development and growth of employees.
Research
- Ongoing Projects: 02